Assessing Behavioral Competencies in Human Resources - Istanbul 16 November 2026
: 19Introduction:
This professional course serves as the most comprehensive reference in the field of human competency assessment, taking trainees from theoretical concepts to advanced practical application in line with recognized international standards (IPAC, SHRM, EFPA). The course covers the entire assessment system: building competency frameworks, designing assessment tools, operating assessment centers, applying psychometric tests, evaluating behavioral and technical competencies, and writing professional reports.
The course also includes intensive hands-on workshops based on real cases, along with a full assessment center simulation carried out by the trainees themselves, aimed at preparing certified assessors capable of supporting hiring, promotion, development, and leadership succession decisions with a high degree of scientific accuracy.
Course Objectives:
The program aims to enable participants to:
- Master the scientific and methodological foundations of competency assessment in line with international standards.
- Build an integrated Competency Framework for their organization.
- Design and manage professional assessment centers with all their tools.
- Apply and interpret psychometric tests with scientific accuracy.
- Conduct structured competency-based interviews using STAR and BARS.
- Prepare professional assessment reports and deliver effective feedback.
- Link assessment results to hiring, promotion, development, and succession decisions.
- Build a governance and quality assurance system for institutional assessment processes.
Scientific Themes:
Day 1: Scientific Foundations of Competency Assessment
- Evolution of competency assessment science — McClelland and modern models
- Defining competency: knowledge, skill, behavior, values, motives
- The Iceberg Model of competencies
- International standards: IPAC, ISO 10667, EFPA
- Types of competencies
- Assessment ethics
Day 2: Building the Competency Framework (1)
- Job Analysis
- Critical Incident Technique (CIT)
- Extracting core competencies
- Drafting competency definitions
Day 3: Building the Competency Framework (2)
- Building Behavioral Anchors
- Competency mapping
- Designing leadership and functional models
- Validity and reliability checks
Day 4: Competency Assessment Tools
- Map of assessment tools
- 360-degree assessment
- Self-assessment and its limitations
- Behavioral observation
- Digital tools and artificial intelligence
Day 5: Competency-Based Interviews (CBI)
- Structured vs. unstructured interviews
- The STAR methodology
- Crafting behavioral questions
- Probing techniques
- Detecting fabricated answers
Day 6: Evaluating Interviews and Analyzing Behavior
- Scoring answers using BARS
- Reducing bias in assessment
- Analyzing behavioral evidence
- Full interview simulations
Day 7: Assessment Centers (1) — Design
- The concept of assessment centers
- Types of assessment centers
- The multi-method principle
- Designing exercises: In-Basket, role-play
Day 8: Assessment Centers (2) — Application
- Leaderless group discussion
- Presentation exercises
- Designing the Assessment Matrix
- Full integrated assessment center simulation
Day 9: Psychometric Testing
- Fundamentals of psychological measurement
- Personality tests: Big Five, DISC, Hogan...
- Mental ability tests
- Interpreting reports and linking them to competencies
- Professional accreditations: BPS, EFPA
Day 10: Reports, Decision-Making + Final Project
- Writing professional assessment reports
- Calibration sessions
- Delivering feedback
- Linking results to Individual Development Plans (IDPs)
- Assessment governance and quality assurance
- Final project: designing an integrated assessment system
