Total Quality Management - Dammam 10 November 2024
: 17Course Objectives:
Course Objectives:
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Understanding Total Quality Management (TQM): Equip participants with a deep understanding of the concept of Total Quality Management and its importance in organizations.
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Applying Quality Principles: Provide participants with the skills necessary to apply TQM principles in the workplace.
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Utilizing Quality Tools: Develop participants' skills in using statistical tools and various techniques to analyze and improve quality.
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Improving Processes and Performance: Enable participants to apply continuous improvement strategies to enhance efficiency and quality in processes.
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Achieving Customer Satisfaction: Focus on methods to improve customer satisfaction through continuous quality improvement.
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Managing Quality Teams: Teach participants how to lead quality teams and motivate employees to achieve quality goals.
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Facing Challenges: Equip participants with the ability to handle challenges and problems that arise when implementing Total Quality Management.